Privacy policy

Who we are

At SCER (SunCraft Énergie Renouvelable), we are dedicated to promoting innovative solutions for a sustainable future. Based in Laval, Quebec, we design high-quality solar products, combining technical expertise with environmental commitment. Our mission is to turn renewable energy into an accessible, efficient resource for everyone, while upholding the strictest standards of privacy and transparency towards our users.

Comments

The security of your personal data is a priority. We are committed to respecting your privacy and protecting your information when you leave a comment on our site. When you leave a comment, we collect certain personal information: your name, to identify you as the author of the comment, your email address, so that you can receive notifications or so we can reply if needed, and your IP address, collected automatically for security purposes and to prevent spam.

Information collected through comments is used only to respond to your comments and questions, to improve our services by analysing user feedback, and to moderate comments in order to prevent abuse. We apply strict security measures to protect your personal data against loss, misuse or unauthorised access.

By leaving a comment on our site, you consent to the collection and use of your personal information as described in this privacy policy. In accordance with personal data protection legislation, you have the right to access, correct or delete the information we have collected.

Media

When you upload or submit media files (such as photos or videos) to our site, it is important to note that these files may contain personal information you have chosen to share. For example, images may contain EXIF data including the location (GPS) where the photo was taken. We recommend removing this data before submitting media files, in order to protect your privacy.

We undertake not to use or share your media files for any purpose other than those set out in this privacy policy. Submitted files may be used only for the purpose for which they were shared. We do not sell or transfer your media to third parties, unless required to meet a legal obligation.

The images and videos you submit may be publicly visible on our site, depending on publication settings. We therefore encourage you to consider the impact of making your media content visible before sharing it. You may request the removal of content you have published at any time, subject to applicable law.

Cookies

We use cookies to improve the experience of our users, analyse traffic on our site and personalise our services. A cookie is a small text file stored on your device when you visit a website. Cookies allow the site to remember your actions or preferences over a period of time: language, session settings and other preferences that improve how you use the site.

We use several types of cookies. Necessary cookies are essential for browsing and for using the site's features, such as access to secure pages: without them, parts of the site would not work properly. Performance cookies collect information about how visitors use the site; they help us understand which pages are viewed, analyse errors and improve overall performance, without collecting personally identifiable data. Functional cookies remember your preferences, such as your language choice or display settings. Finally, targeting or advertising cookies are used to deliver relevant advertising based on your interests; they may be set by our advertising partners, in a way that respects your privacy.

When visiting our site, you may choose to accept or refuse cookies. You can manage your preferences at any time by adjusting your browser settings. If you choose to refuse cookies, some features of the site may not be available.

We use web analytics tools to understand how visitors interact with our site. These tools help us improve our content, our design and the site's performance. The data collected is anonymised and does not allow you to be personally identified. By continuing to browse, you consent to the use of cookies described in this policy.

Embedded content from other websites

Our site may include embedded content from other websites: videos, images, articles or links. This content behaves in exactly the same way as if you visited those sites directly. This means those sites may collect data about you, use cookies, embed third-party tracking and monitor your interaction with that content, including if you have an account and are logged in to them.

We do not control the data collection practices of these third-party sites. It is important to read their respective privacy policies to understand how your information is used. External links on our site are provided for information purposes; we are not responsible for the content of those sites nor for how they handle your personal data.

Who we share your data with

We may share your information with third-party service providers who help us operate our website: hosting, analytics tools or marketing services. These providers are contractually required to protect your data and to use it only as part of the services they provide to us.

We may also share your data where necessary to meet a legal obligation or to protect our rights, property or safety and those of our users: compliance with applicable law, response to lawful requests from the competent authorities, or fraud prevention. In the event of a sale or restructuring of our business, we may transfer your information to a buyer or another entity; in that case we undertake to inform you beforehand.

We do not sell, rent or disclose your personal data for commercial purposes without your explicit consent. Third-party partners who process your data are authorised to use it only to provide services as part of our business, and subject to their compliance with this policy.

How long we keep your data

We keep your personal data for as long as necessary to fulfil the purposes for which it was collected, in accordance with legal and regulatory requirements. For example, information linked to your user account is kept for as long as your account remains active, or as long as necessary to provide the services requested.

Some data may be kept longer as part of our legal obligations, in particular for accounting, tax or dispute resolution purposes. Once those periods have elapsed, your data is securely deleted or anonymised so that it can no longer be used to identify you.

Where your data is sent

The information we collect may be transferred to and stored in countries outside your country of residence, in particular because of our use of hosting services or third-party providers. These transfers are carried out in compliance with data protection law and are accompanied by appropriate security measures.

We use providers located in jurisdictions outside your country of residence to store and process your data, which may include servers based in the United States, Europe or other regions. In all cases, we make sure these transfers comply with data protection regulations, in particular through the use of standard contractual clauses or other legal mechanisms.

Contact us

For any question about this privacy policy, or to exercise your right of access, correction or deletion, write to us at contact@scer.ca or call +1 450 934-9633. Our postal address: 3055 Saint-Martin Ouest, Suite 500, Laval, QC, H7T 0J3, Canada.